Terms of service
Terms & Conditions
These terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website www.yourlocalpharmacy.ie (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.
Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our site.
Applicable Terms
Users of this website should be aged over 18 years of age. This includes to place an order, to register an account or to sign up to our email newsletters.
Our Cookie & Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
We guarantee the confidentiality of your details. Under no circumstances will these be given to any other third party and shall be used for order processing only. Details will be placed on our own mailing list unless otherwise requested.
Our Delivery and Returns policy, which sets out the terms on which we supply and delivery products. By using our site, you consent to the terms and conditions contained within this policy.
About Us
www.yourlocalpharmacy.ie is the website associated with Your Local Pharmacy Group a company registered in and operating from the Republic of Ireland. Our registered address is 209 Decies Road, Ballyfermot, Dublin 10, D10 FH22, Ireland. Our registration number is 337617. Our VAT number is 6357617N.
Our business address is Your Local Pharmacy, Beacon South Quarter, Sandyford Industrial Estate, D18 R9N3, Dublin 18. If you have any comments about Your Local Pharmacy Group you can email us at delivery@yourlocalpharmacy.ie
We are regulated and register with the Pharmaceutical Society of Ireland for the sale of medicines online.
General Terms
It is the buyer's responsibility to ensure that the correct delivery information is provided and that your package can be received at your address. Should it occur that delivery be impossible and that the package is returned to us, the buyer will be subject to shipping fees for resending of goods.
The information provided on this website is for guidance and information only and should not take the place of a diagnosis by your general practitioner or local pharmacist. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
For all medicines, vitamins, supplements and other healthcare products sold on www.yourlocalpharmacy.com it is important that you read the accompanying information and directions before use. If you are in doubt about how to take or use any of these products it is important that you contact us on delivery@yourlocalpharmacy.ie or +353 1 2063388.
Sale of Medicines
We are regulated and register with the Pharmaceutical Society of Ireland for the sale of medicines online.
There are strict guidelines in place with regard to internet supply of medicines. When completing a transaction, the purchaser confirms that they are over 18 years of age, that the purchaser is aware that the medicine should be used in accordance with the recommendations for use contained in the product packaging, and that the total quantity of the product to be supplied in the transaction is a quantity that is reasonably required for the purchaser’s own treatment.
The guidelines require that each transaction is personally reviewed by a pharmacist and they personally supervise and authorise the supply. All medicines sales are only final upon review and approval by one of our pharmacists. Our pharmacist may contact you to discuss your order in further detail, prior to supply being made and if contact cannot be made, orders will be cancelled and refunded.
We are unable to supply/ship medicines outside the Republic of Ireland.
All orders are subject to availability, in the event of goods being temporarily out of stock an advice note will be sent by email and goods will be dispatched as soon as available. If the goods are not delivered after 20 days a credit note will be issued which may be used against any future orders within 6 months.
Contact details for the PSI:
Telephone: 01 218 4000Address: PSI House, Fenian Street,
Dublin 2,
Email Address: internetsupply@psi.ie
PSI website: www.psi.ie
Record Keeping
A record of each transaction for non-prescription medicines will be retained for two years from the date of purchase.
Transaction details include:
- The order number and date of the transaction.
- The name and quantity of the product obtained.
- The name and address of the person to which the medication was supplied.
- The person has confirmed that they are over 18 years old and are aware that the medicine should be used in accordance with the recommendations for use contained in the product packaging.
Website Content
You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the website.
All information, designs, drawings and other specifications provided on the website are the exclusive property of yourlocalpharmacy.ie. Any copying, transmission or re-transmission of the same requires the prior written approval of yourlocalpharmacy.ie.
Many of the products are of a technical nature and it is not practical to publish detailed specifications of all the products and keep specifications completely up to date. All descriptive matter, drawings, pictures, colours, specifications and advertising on the website are for the sole purpose of giving an approximate description of the products.
We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.
We may update our site from time to time and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our site, or any content on it, will be free from errors or omissions.
Pricing of Goods
The price listed on the Website (the ‘Price’) for mccabespharmacy.com products (the “Products”) will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the price to take account of any increase in our supplier’s prices, change a special offer price back to its original or the imposition of any new taxes or duties, or if due to an error or omission the price of any products on the website are wrong.
We may run promotions at any time. We reserve the right to change or remove any promotion at any time without prior notice. Only one discount code may be used per transaction. Some exclusions may apply. Certain products with discounts already applied may not be eligible for extra discount/promotions. Some multi-pack deals may be excluded as discount is already applied. Some promotions are product specific and only valid on the product(s) specified in the promotion.
Customers can select Euro, US Dollar, or Sterling prices on the website using the currency selection option. The amounted deducted from your credit/debit card will be that shown on the website at time of purchase. If you are purchasing via a currency other than Euro (€) or Sterling (£) or US Dollars ($) the amounted deducted will be determined via the exchange rate applied by your bank not by Your Local Pharmacy Group.
Payment
Internet transactions are processed via our secure ordering facility on a secure server. All major Credit Cards and Debits Cards are accepted and the name Your Local Pharmacy will appear on your credit card transaction statement. All prices displayed within the store include VAT where applicable.
Please check your order details carefully before submitting your order as changes cannot be made to your order once it has been placed and Your Local Pharmacy group will not grant any compensation in any form for inconvenience experienced as a result.
All discount and offer codes are applied to the value of the order, excluding delivery costs and are subject to our general Terms & Conditions. In order for the discount to be applied the offer code must be entered into the discount code area in the checkout page and applied for the discount to be deducted from the order. Discounts cannot retrospectively be applied to orders once they are placed.
Discounts cannot be combined and only one discount code per order can be used.
Items already reduced, that display a reduced price and selected brands are excluded from discount offers. All discount codes and offer codes can be amended or withdrawn at anytime. Please note if a gift with purchase or a free gift is out of stock a gift will not add to the cart.
Delivery
We strive to dispatch all products as quickly as possible. Orders will be dispatched using either DPD or An Post for Irish, UK and International addresses. Please note that all international orders are subject to review prior to dispatch. Full detail of deliveries is contained within our delivery and returns policy.
If you have a specific query about a delivery address outside of Ireland/UK or the rest of Europe, please contact us using delivery@yourlocalpharmacy.ie and we will be able to give you a specific delivery quote.
If your delivery address is outside of the EU, it is possible your order may be subject to certain import customs/taxes which are outside of our control. If you are in doubt, please contact your local customs officials.
Returns
Your Local Pharmacy Group are happy to accept unwanted goods that are unopened and unused within 14 days from date of delivery. Full detail of returns is contained within our delivery and returns policy.
All unwanted returns must be returned in an unused, as new condition with your order sheet. Once Your Local Pharmacy Group receives the return goods, you will then be automatically refunded if your goods pass inspection. In the unlikely event that your goods are faulty or have been damaged in transit, Your Local Pharmacy Group will replace your items. Please contact us within 48 hours of delivery to report any issues.
Items that are used and opened will not be replaced and no refund will be issued.
Accounts
If you choose to save your customer details on our website which will allow you to store previous purchase information, your billing and shipping addresses however credit/debit card information is NOT stored. Your Local Pharmacy Group may use your purchase information for future offers or promotions.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
Complaints
The first point of contact for complaints is to email us directly. Please email complaints to delivery@yourlocalpharmacy.ie. If you are dissatisfied with the outcome of your complaint through Your Local Pharmacy Group, you may also submit your complaint to the European Union’s Online Dispute Resolution platform and an independent third party will arbitrate your complaint.